Terms & Conditions

Effective Date: 31/05/2026

Welcome to TweakTeach ("TweakTeach", "we", "our", or "us"). These Terms and Conditions govern your access to and use of tweakteach.com, including the purchase, sale and use of educational resources and tutoring services.

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use this Website.

1. Eligibility

You must be at least 18 years old to create an account or use the Website independently. Users under 18 may only use the Website with the consent and supervision of a parent or legal guardian.

2. Our Services

TweakTeach provides an online marketplace where users may:

• Purchase digital lesson plans and educational resources.
• Sell original lesson plans and educational materials.
• Participate in tutoring services.
• Access educational content.

3. User Accounts

• Provide accurate registration information.
• Keep your password secure.
• Be responsible for activity on your account.
• Notify us immediately of unauthorized access.

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Purchasing Lesson Plans

Purchases are licensed for personal or educational use only.

• You may print and use purchased lesson plans.
• You may not resell, redistribute or commercially exploit purchased materials.
• You receive a non-exclusive, non-transferable licence.

5. Selling Lesson Plans

Teachers may upload lesson plans provided that:

• They own all rights to the content.
• The material does not infringe copyright.
• The content complies with applicable laws.
• The content is accurate to the best of their knowledge.

TweakTeach may remove or reject any content at its discretion.

6. Tutor Responsibilities

• Follow the Professional Conduct Policy.
• Do not share personal phone numbers or email addresses with students.
• Do not arrange tutoring outside TweakTeach without written permission.
• Maintain professional behaviour at all times.

7. Intellectual Property

All Website content, branding, logos, graphics and software belong to TweakTeach unless otherwise stated.

Teachers retain ownership of their uploaded lesson plans but grant TweakTeach a worldwide, non-exclusive licence to display, promote and distribute their content through the platform.

8. Copyright

Users must not upload copyrighted content without permission.

If you believe your copyright has been infringed, please contact us.

9. Acceptable Use

You agree not to:

• Break any law.
• Upload viruses or malicious software.
• Upload offensive or illegal content.
• Impersonate another person.
• Attempt unauthorized access.
• Copy or exploit Website content without permission.

10. Privacy

We may collect information including:

• Name
• Email address
• Contact details
• Purchase history
• Payment information processed by third-party payment providers
• Technical information such as IP address and cookies

Your information is handled in accordance with our Privacy Policy.

11. Payments

Payments are securely processed using trusted third-party payment providers. TweakTeach does not store complete payment card information.

12. Refunds

Digital purchases are generally non-refundable once access has been provided, except where required by applicable law or where the content is defective.

13. Disclaimer

Educational resources are provided for educational purposes only.

TweakTeach does not guarantee educational outcomes, examination success, completeness or suitability of any lesson plan.

User-generated content remains the responsibility of its respective creator.

14. Limitation of Liability

To the fullest extent permitted by law, TweakTeach shall not be liable for indirect or consequential losses arising from use of the Website or its content.

15. Termination

We may suspend or permanently terminate accounts that violate these Terms or engage in unlawful activity.

16. Changes to Terms

We may revise these Terms from time to time. Continued use of the Website constitutes acceptance of the updated Terms.

17. Governing Law

These Terms are governed by the laws of England and Wales.

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Professional Conduct Policy

1. Purpose

This policy applies to all tutors providing services through TweakTeach and establishes standards for professional conduct.

2. Professional Standards

• Act honestly and professionally.
• Be punctual and prepared.
• Communicate respectfully.
• Treat every learner fairly.

3. Confidentiality

• Protect student information.
• Never share personal contact details.
• Use only authorised TweakTeach communication channels.

4. Student Safeguarding

• Prioritise student wellbeing.
• Maintain professional boundaries.
• Report safeguarding concerns immediately.
• Avoid inappropriate language or behaviour.

5. Teaching Materials

• Use original or licensed materials.
• Comply with copyright law.
• Ensure content is age appropriate.

6. Online Teaching Environment

• Dress professionally.
• Maintain a clean teaching environment.
• Ensure good audio and video quality.

7. Technology

• Understand the TweakTeach platform.
• Report technical issues promptly.
• Do not record sessions without written permission.

8. Conflicts of Interest

Tutors must disclose conflicts of interest and must not solicit students for private tutoring outside the platform without written approval.

9. Breaches

Breaches may result in warnings, suspension, permanent removal or legal action where appropriate.

10. Acceptance

By providing tutoring services through TweakTeach, you acknowledge that you have read, understood and agree to comply with this Professional Conduct Policy.