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Privacy Policy

Professional Conduct Policy for Online Tutors Effective Date: 14-05-2025 Applies to: All registered tutors on TweakTeach 1. Purpose This Professional Conduct Policy outlines the standards of behavior expected from all online tutors associated with TweakTeach (“the Company”). The goal is to ensure a safe, respectful, and high-quality learning environment for all students, parents, and fellow educators. 2. General Conduct Expectations Tutors must: Act with professionalism, integrity, and fairness at all times. Be punctual, well-prepared, and maintain high standards of teaching quality. Communicate respectfully and courteously with students, parents, and the Company’s staff. Respond to messages and queries in a timely and appropriate manner. Maintain a neutral and inclusive tone, avoiding personal opinions on sensitive issues (e.g., religion, politics, race). 3. Confidentiality and Privacy Tutors must: Never disclose their personal contact details (email, phone number, social media, physical address) to students or parents unless explicitly authorized by the Company. Maintain strict confidentiality of any student-related information, including academic performance or personal matters. Use the Company’s platform or authorized communication tools for all tutoring interactions. 4. Safeguarding and Student Protection Tutors must: Prioritize the safety and wellbeing of all students. Report any concerns about a student’s safety or inappropriate behavior to the Company immediately. Avoid inappropriate jokes, comments, or behavior of a sexual, discriminatory, or violent nature. Never engage in one-on-one unsupervised communication with students outside of scheduled sessions on the platform. Avoid forming personal relationships with students that go beyond the educational purpose. 5. Content and Teaching Materials Tutors must: Ensure all materials used are accurate, age-appropriate, and free from copyright violations. Not share or promote third-party products or services unless approved by the Company. Tailor content to meet the student’s learning goals while remaining within the agreed curriculum framework. 6. Dress Code and Environment During live sessions, tutors must: Dress appropriately and professionally, as if teaching in a physical classroom. Ensure the background is clean, quiet, and free of distractions, with no offensive or inappropriate materials in view. Use high-quality audio and video equipment to ensure clear communication. 7. Technology and Platform Usage Tutors must: Be proficient in the use of the Company’s platform and tools. Inform the Company promptly in case of any technical issues that may disrupt a scheduled session. Never record sessions unless prior written consent is obtained from the Company and all relevant parties. 8. Conflicts of Interest Tutors must: Disclose any potential conflicts of interest, such as pre-existing relationships with students or families. Not attempt to solicit students or parents for private tutoring outside of the Company without explicit permission. 9. Breaches and Disciplinary Action Breaches of this policy may result in: A formal warning Temporary suspension of tutoring privileges Permanent removal from the tutoring program Legal action in serious cases (e.g., child safeguarding violations) 10. Acknowledgement All tutors are required to read, understand, and agree to this Professional Conduct Policy before commencing tutoring sessions. Contact for Concerns or Reporting Issues: Email: plan2succeed@tweakteach.com

T&C

Terms and Conditions Effective Date: 14-05-2025 Welcome to TweakTeach (“Company”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website and services (the “Site”), including the purchase and sale of lesson plans. By using our Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site. 1. Eligibility You must be at least 18 years of age to use this Site. By using this Site, you confirm that you are at least 18 years old. 2. Lesson Plan Sales and Usage Users, including teachers and parents, may purchase lesson plans for personal or educational use only. Purchased lesson plans may not be resold, redistributed, or republished in any form. Teachers may upload and sell their own original lesson plans on the Site, provided that: They own the full rights to the content. The content does not infringe on any third-party copyrights or intellectual property. They are fully responsible for the legal basis, accuracy, and originality of the content they upload and sell. 3. Payments, Payouts, and Refunds Commissions: TweakTeach retains a commission on all lesson plan sales and tutoring fees, at a percentage as outlined in your seller dashboard. The remaining balance is credited to the seller/tutor. Payouts: Sellers and tutors may request a payout of their available balance at any time. Payouts will be processed to the user’s connected payment account (e.g., PayPal). Refund Policy: Due to the digital nature of the lesson plans provided on our Site, all sales are final. TweakTeach does not offer returns, exchanges, or refunds under any circumstances. 4. User Responsibilities Teachers who sell lesson plans must ensure all materials are legally compliant and free from infringement of any third-party rights. Teachers may be invited to act as tutors. In such cases: Personal information must not be disclosed to students unless explicitly authorized in writing by the Company. All communication and conduct with students must comply with our Professional Conduct Policy, which will be separately provided. 5. Prohibited Uses You agree not to: Use the Site for any illegal or unauthorized purpose. Attempt to duplicate, reproduce, or resell any content from the Site. Violate any applicable local, national, or international law or regulation. 6. Privacy Policy Summary Please refer to our full Privacy Policy for more detailed information. In summary: We collect personal information such as name, age, and contact details from users. For payment processing, we collect information through PayPal, which may include transactional and personal information. By using the Site, you consent to the collection and use of your data as described in our Privacy Policy. TweakTeach accepts no responsibility for, and does not guarantee, the accuracy, integrity or quality of any Content placed on our Website (in any manner specified in Clause 4.1 or otherwise) by you or any third party. 7. Intellectual Property All content on this Site, excluding content uploaded by users, is the property of TweakTeach and protected by copyright, trademark, and other laws. Unauthorized use is prohibited. 8. Termination We reserve the right to suspend or terminate your access to the Site at our discretion, without notice, for conduct that violates these Terms or is otherwise harmful to other users or us. 9. Modifications to Terms We may revise these Terms from time to time. Continued use of the Site after changes indicates your acceptance of the new Terms. 10. Governing Law These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom. 11. Contact Information If you have any questions about these Terms, please contact us at: Email: plan2succeed@tweakteach.com

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